Privacy Policy

1. Introduction

Physio Pulse ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Clinic name, address, and registration details
• Payment and billing information

Patient Data

When you use Physio Pulse to manage your patients, you may upload sensitive health information. This data belongs to you and your clinic. We process it only to provide the service and never share it with third parties.

Usage Data

• Device information and app version
• Log data (IP address, access times)
• Feature usage analytics

3. How We Use Your Information

• To provide and maintain the Physio Pulse service
• To process subscriptions and payments
• To send you service-related communications
• To improve our platform and develop new features
• To comply with legal obligations

4. Data Security

We use industry-standard security measures including encryption in transit, secure authentication, and role-based access controls. Patient records are isolated per clinic to ensure data confidentiality.

5. Data Sharing

We do not sell your data. We may share information only with:

• Payment processors (for subscription billing)
• Cloud service providers (to host the app)
• Legal authorities (when required by law)

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. You may request deletion of your account and data at any time.

7. Your Rights

• Access and export your data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

8. Cookies

Our website uses minimal cookies necessary for functionality. The Physio Pulse mobile app does not use tracking cookies.

9. Children's Privacy

Physio Pulse is intended for healthcare professionals. We do not knowingly collect data from children under 13 without parental consent.

10. Changes to This Policy

We may update this policy from time to time. Significant changes will be notified via email or in-app notification.

11. Contact Us

For privacy-related questions, contact us at hello@physiopulseai.in.